Evercrest Chimney Dallas, Texas · open 24 hours (469) 991-3290

A chimney fire doesn’t wait until Monday morning.

Evercrest Chimney sweeps, inspects, and repairs fireplaces and flues across Dallas — and we answer the phone at three in the afternoon or three in the morning, all year round.

(469) 991-3290 Call now · a technician answers, not a machine
Open 24 hours, 365 days Insured, background-checked crews Firm price before we start Serving all of Dallas County

Chimney sweep and repair company in Dallas, TX

Everything a Dallas chimney needs, under one roof

Soot removal, safety inspections, brickwork, leak repair, liners, caps and dryer vents. If it carries smoke, heat or moisture out of your house, we maintain it.

Chimney sweeping

Rotary brushing and HEPA vacuum extraction that removes creosote, soot and ash from the smoke chamber, flue and firebox without leaving a grey film on your living room.

Sweeping details

Safety inspections

Level 1, 2 and 3 inspections with camera scanning of the flue, written findings and photographs. The report is yours to keep, share with an insurer, or hand to a buyer.

Inspection levels

Masonry & crown repair

Tuckpointing, spalled brick replacement, cast crown rebuilds and full stack rebuilds using mortar matched to the age and colour of your existing brick.

Repair options

Leaks & waterproofing

We find where the water is actually getting in — crown, flashing, cap or porous brick — then seal it with a vapour-permeable masonry repellent that lets brick breathe.

Leak repair

Caps, dampers & liners

Stainless caps that keep rain and raccoons out, top-sealing dampers that stop conditioned air escaping, and UL-listed liners sized correctly for your appliance.

Components

Dryer vent cleaning

Lint is the most common household fire source we see after creosote. We clear the full duct run, check the exterior hood, and confirm the airflow afterwards.

Vent cleaning

Why Dallas homeowners call us first

The difference is what happens after we climb down

Plenty of companies will run a brush down your flue and hand you an invoice. What separates a good chimney service from a forgettable one is the diagnosis: knowing whether that hairline crack in the terracotta tile is cosmetic or a fire-path, whether a smoke problem is a flue-sizing issue or a negative-pressure issue created by a new range hood, and whether a stain on the ceiling came from the chimney at all.

Evercrest Chimney was built around that kind of judgment. Our technicians work in North Texas year-round and know how this climate treats masonry: brutal summer heat that bakes moisture out of mortar, sudden spring hail on crowns and caps, and short, damp winters that let creosote condense fast in a cold exterior flue. A chimney in Dallas ages differently from one in Denver, and the repairs that last here are chosen with that in mind.

Every visit ends the same way — with photographs, a plain-language explanation of what we found, and a written recommendation that separates what is urgent from what can reasonably wait a season. You decide what happens next. We never manufacture urgency, and we do not upsell a reline when a cap and a bag of mortar will do the job.

  • A person answers, at any hour. Overnight and holiday calls reach a technician, not an answering service that promises a callback.
  • Firm pricing before work begins. You approve a number, not a range. If we find something hidden behind a wall, we stop and re-quote.
  • Drop cloths, corner guards, HEPA vacuums. We treat the room as if it were being photographed afterwards, because sometimes it is.
  • Photographic evidence, always. Nobody should have to take a roofer’s word for what is happening thirty feet above their head.
  • Workmanship stands behind itself. Repairs are warrantied, and we come back if something we touched does not hold.
  • One crew, start to finish. The technician who inspects your chimney is the one who explains the repair.

We would rather lose a job than sell a repair a house does not need.

How a visit works

Five steps, one visit, no surprises

Most sweeps and inspections are finished in ninety minutes to two hours. Here is exactly how that time is spent.

You call and we schedule — often same day

Tell us what you are seeing, smelling or hearing. We ask a handful of diagnostic questions on the phone, give you an honest window, and confirm the price of the visit before we hang up. Emergency calls jump the queue.

We protect the room before anything else

Drop cloths go down across the hearth and traffic path, the firebox opening is sealed to the vacuum, and negative air pressure is established so soot travels into the machine rather than onto your rug.

The flue is swept, then scanned

Rotary or manual brushing clears creosote and blockages from the cap down to the smoke shelf. Then a camera goes up the flue so the tile joints, liner condition and smoke chamber can be seen rather than guessed at.

Findings are photographed and explained

We walk you through images on the spot: what is normal wear, what needs monitoring, what is a safety issue. Anything we recommend comes with a reason and a consequence of not doing it.

Repairs are quoted, scheduled or done on the spot

Smaller work — caps, dampers, crown sealing, minor tuckpointing — can often be completed the same day. Larger masonry work is quoted in writing with a start date, materials list and warranty terms.

Warning signs

When to stop using the fireplace and call somebody

A chimney rarely fails without warning. It tells you, usually for months, in small ways that are easy to write off as quirks of an old house. These are the signals that a technician should look before you light another fire:

  • Smoke rolls back into the room when the fire is starting or dying down
  • A sharp, tarry, barbecue-like smell in the room during humid weather
  • Black, shiny, tar-like deposits in the firebox or on the damper — glazed creosote
  • Flakes of clay tile, sand or mortar crumbs sitting in the grate
  • White chalky staining (efflorescence) on the outside of the brick stack
  • A damp ring or brown stain on the ceiling or wall beside the chimney breast
  • A damper that will not close fully, or rusted hardware inside the throat
  • Birds, squirrels, scratching or chirping heard inside the flue
  • Visible gaps, cracks or missing sections in the concrete crown at the top
  • A leaning or bowing stack, or stair-step cracks in the exterior mortar joints

Three of these deserve special mention because Dallas homes produce them constantly.

Glazed creosote is the hardest, most flammable stage of creosote and cannot be brushed off. It requires chemical modification or specialist rotary removal. If you see a black lacquer-like coating, stop using the fireplace entirely until it has been assessed.

Ceiling staining near the chimney is often blamed on the roof when the real culprit is a cracked crown or failed flashing. Water finds the chimney first because it is the only structure that penetrates the roof plane, and repairs done on the shingles alone will not stop it.

Efflorescence — the white powdery bloom on brick — means water is moving through the masonry and carrying salts to the surface. It is cosmetic on day one and structural after a few freeze cycles, because saturated brick spalls when the temperature drops.

If you are unsure whether what you are seeing is serious, call and describe it. We will tell you honestly whether it can wait.

In our customers’ words

Reviews from around the metro

★★★★★

Called at eleven at night when smoke started backing into the den and someone actually picked up. A technician was here before midnight, found a bird’s nest packed into the flue, and cleared it. No emergency markup horror story.

Marcus D. — Lakewood, Dallas
★★★★★

Two other companies told us the whole stack needed rebuilding. Evercrest showed us camera footage, explained that the crown and cap were the actual problem, and fixed it for a fraction of the price. Two winters on and it is bone dry.

Priya R. — Richardson
★★★★★

We needed a Level 2 inspection for a sale on a short deadline. Report arrived the same evening with photographs, the title company accepted it without a question, and the closing stayed on schedule.

Dana & Will H. — M Streets, Dallas
24/7Phones answered by a technician, every day of the year
90 minTypical time for a standard sweep and Level 1 inspection
40+Dallas-area neighbourhoods and suburbs we cover
100%Jobs photographed and documented before and after

Common questions

Chimney questions Dallas homeowners ask us

How often does a chimney need to be swept?

The general standard is an annual inspection for every chimney and a sweep whenever deposits reach roughly an eighth of an inch. In practice, a Dallas household that burns fifteen to twenty fires a winter usually needs sweeping once a year, and a household that burns nightly through December and January often needs it twice.

Burning habits matter more than fire count. Unseasoned oak, slow smouldering fires and closed-down dampers all triple creosote production compared with hot, fast fires of properly dried hardwood.

My fireplace is gas. Do I still need service?

Yes, and it is the most commonly skipped service we encounter. Gas appliances produce moisture and mildly acidic condensate that attacks mortar joints and clay tile from the inside. Gas flues also collect debris, nests and rust flakes that can restrict draft, and a restricted gas flue is a carbon monoxide concern rather than a fire concern.

An annual inspection of a gas fireplace checks the liner, the vent connector, the logs and burner arrangement, the safety pilot, and the damper stop that prevents the flue from being closed entirely.

Do you really answer the phone in the middle of the night?

Yes. We are staffed 24 hours a day, seven days a week, including holidays. Smoke filling a room, a chimney fire, storm damage to a stack, and animals stuck in a flue are the calls that come in at unhelpful hours, and those are precisely the ones that should not wait until morning.

What is the difference between Level 1, 2 and 3 inspections?

A Level 1 inspection covers the readily accessible parts of the chimney and appliance — the firebox, damper, accessible exterior and interior, and basic flue condition. It is appropriate for a chimney in continuous service with no changes and no known problems.

A Level 2 adds video scanning of the entire flue and inspection of accessible attic, crawlspace and basement sections. It is required after a property sale, after a chimney fire, a weather or seismic event, or any change of fuel or appliance.

A Level 3 involves removing components or masonry to reach concealed areas, and is only performed when a serious hazard is suspected and cannot be confirmed any other way.

How long does a chimney repair take?

Caps, dampers, crown sealing and minor tuckpointing are usually same-day. A cast-in-place crown replacement typically takes one day plus cure time. Stainless relining is normally one day for a straightforward flue. A partial rebuild above the roofline is usually two to three days, and a full stack rebuild from the foundation up can run a week or more depending on height, access and weather.

Will sweeping make a mess inside my house?

It should not. Our vacuum system keeps the firebox under negative pressure for the whole sweep, drop cloths cover the hearth and route to the door, and the fireplace opening is sealed while brushing happens. If we do leave a mark, we clean it — that is part of the job, not a favour.

Do you serve areas outside the city of Dallas?

We cover Dallas and most of the surrounding metro, including Highland Park, University Park, Richardson, Garland, Mesquite, Irving, Plano, Addison, Farmers Branch, Carrollton, Grand Prairie, DeSoto, Duncanville, Rowlett, Sunnyvale and Lancaster. If you are not certain your address is in range, call and ask — we will tell you straight away.

Book before the first cold front

October and November are the busiest weeks of our year. Booking a sweep and inspection in late summer means you pick the appointment time instead of waiting for one.

Call (469) 991-3290

Home › About

A chimney company built on second opinions

Evercrest Chimney started because too many Dallas homeowners were being quoted a rebuild for a problem that was really a cracked crown and a missing cap.

Our story

Where we came from

The idea for Evercrest Chimney came out of a service call on a bungalow off Greenville Avenue. The homeowner had already been told by two companies that her chimney was unsafe and needed to come down to the roofline — a five-figure job in a house she had just finished paying off. She wanted one more opinion before she signed.

The camera told a much simpler story. The clay tiles were intact. The mortar joints inside the smoke chamber were sound. What had failed was the concrete crown at the very top, which had cracked along its centre line and had been quietly taking on water for years, and a cap that had blown off at some point and never been replaced. Water was running down the inside of the stack, blistering the paint in the bedroom below, and producing exactly the symptoms that looked, from the ground, like a failing chimney.

The repair took a day. The difference in price was the cost of a used car. And the experience raised an uncomfortable question: how many people are paying for work they do not need simply because they have no way of seeing thirty feet up a dark masonry shaft?

That question is the reason this company exists. Evercrest Chimney was founded on the principle that a homeowner should be able to see what the technician sees, understand the reasoning behind every recommendation, and never feel rushed into a decision by manufactured urgency. Every inspection we perform is documented with photographs. Every recommendation comes with a reason, a consequence, and an honest assessment of how long it can wait.

A homeowner should be able to see what the technician sees.

The name is a small piece of that philosophy. The crest of a roof is where the chimney meets the weather — the single hardest-working, least-visited part of a house. Ever is the part we are responsible for: work that holds up through summer heat, spring hail and every cold front that comes down the plains.

Today the company runs seven days a week, around the clock, because the calls that matter most rarely arrive at a convenient hour. We have taken calls from families standing outside their house at 2am after a chimney fire, from landlords with smoke alarms going off in a rental across town, and from homeowners in the middle of a closing who needed a Level 2 inspection report before a Friday deadline. Those calls are the reason the phone line is always staffed.

What we believe

Four commitments we do not negotiate on

Show, don’t tell

Nobody should be asked to authorise a repair they cannot see. Camera footage and photographs are part of every inspection, and they belong to you.

Diagnose before quoting

A price given before a proper look is a guess dressed up as expertise. We find the cause first, and the number follows from it.

Repair the smallest sufficient thing

If a cap and crown seal will solve a leak, that is what we sell. Replacing more than necessary is not thoroughness, it is waste.

Leave it cleaner than we found it

Soot on a hearth rug is a technician’s failure, not an unavoidable consequence of the work.

The people on the truck

Who actually turns up at your door

Chimney work sits at an unusual intersection of trades. On a single job a technician may need to read a masonry failure, understand combustion and draft behaviour, work safely at height on a pitched roof, handle a gas appliance responsibly, and then explain all of it to a homeowner in language that does not require a certification to follow.

Our crews are trained in all of it, and they are trained together. New technicians ride with senior ones for months before they run a job alone, because the judgment side of this work — knowing when a crack matters and when it does not — cannot be taught in a classroom. Every person who enters your home is insured, background-checked, uniformed and carries identification.

We also keep the teams small deliberately. The technician who inspects your chimney is the one who explains the findings and, in most cases, the one who returns to do the repair. Nothing gets lost in a handoff between a salesperson and a crew who have never spoken to you.

RoleWhat they handle
Sweep technicianCreosote removal, firebox and smoke chamber cleaning, camera scanning, Level 1 and 2 inspections, dryer vents
Masonry technicianTuckpointing, brick replacement, crown casting, flashing, partial and full stack rebuilds
Relining specialistStainless liner sizing and installation, insulation wraps, smoke chamber parging, appliance venting
Hearth technicianGas log service, damper and cap fitting, firebox refacing, glass door and screen installation
DispatchAnswering the phone at every hour, triaging emergencies, scheduling and follow-up

Ask for a specific technician by name on a repeat visit and, schedule permitting, that is who you will get.

Standards and safety

How we work at height and around fire

Chimney work has two hazard profiles running at once: the roof and the flue. We treat both formally rather than casually.

  • Fall protection and anchored lines are used on every steep-slope or wet roof, without exception or negotiation
  • Carbon monoxide monitors are carried on gas appliance calls and readings are recorded
  • HEPA-filtered vacuums are used for all soot extraction, protecting both your air and our lungs
  • Work is documented photographically before, during and after, so nothing is disputed later
  • Liability insurance and workers’ compensation are current, and certificates are available on request
  • Materials are chosen for code compliance and manufacturer listing, not for margin

We also decline work, which is worth saying plainly. If a chimney is structurally unsafe to climb, we say so and bring in equipment rather than improvising. If a repair is outside our competence — a full roof replacement, a structural foundation issue under a settling stack — we tell you and refer you rather than attempting it.

And if we cannot find a problem, we say that too. Some of our most useful visits end with a homeowner being told their chimney is in good order and the smell they noticed is coming from somewhere else entirely. That is a legitimate outcome of an inspection, not a wasted trip.

Not finding a problem is a result, not a failure.

Where we work

Dallas and the neighbourhoods around it

Based on San Jacinto Street in the heart of Dallas, with crews covering the wider metro seven days a week.

Downtown DallasUptownOak Lawn Deep EllumLakewoodLower Greenville M StreetsHighland ParkUniversity Park Preston HollowBishop ArtsOak Cliff Kessler ParkCasa LindaWhite Rock Vickery PlaceJunius HeightsRichardson GarlandMesquiteIrving PlanoAddisonFarmers Branch CarrolltonGrand PrairieDuncanville DeSotoRowlettSunnyvale LancasterBalch Springs

Outside this list? Call and ask. We often travel further for larger masonry jobs and for emergencies where nobody else is available.

Want a second opinion?

If you have been quoted a large chimney repair and something about it does not sit right, bring us the quote. We will inspect independently and tell you what we find.

Get in touch

Home › Services

Chimney services in Dallas, explained properly

Every service below includes what we actually do, what it costs you in time, and how to tell whether you need it. No jargon without a translation.

Chimney sweeping & creosote removal

1–2 hoursAnnualWood & gas
Book it when: deposits reach 1/8 inch, you burn more than a dozen fires a season, or it has been a year since the last sweep.

Creosote is what is left when wood smoke cools on the way up a flue. It arrives as a light flaky soot, hardens into a crusty second stage, and finally becomes glazed creosote — a shiny black tar that is close to pure fuel and is the direct cause of most chimney fires. The entire purpose of sweeping is to stop that progression before it reaches the third stage.

Our sweep covers the full smoke path, not just the visible flue. We brush from the cap down through the flue liner, then clean the smoke chamber and smoke shelf — the area immediately above the damper, where deposits collect fastest and are most often skipped — before finishing with the firebox and damper assembly. Rotary brushing with flexible whips is used where clay tile or stainless liners need a careful touch; traditional poly and wire brushes handle heavier build-up.

Throughout, the fireplace opening is sealed to a HEPA-filtered vacuum that keeps the firebox under negative pressure, so soot travels into the machine rather than into your living room. Drop cloths cover the hearth and the route to the door.

If we find glazed creosote, brushing alone will not remove it. In that case we explain the two realistic options — a chemical modifier applied over several burns to make the glaze brittle enough to brush out, or specialist rotary removal with chain or steel-cutter heads — and let you choose. We will not simply brush over it and call the chimney clean.

  • Flue, smoke chamber, smoke shelf, damper and firebox all cleaned
  • HEPA vacuum containment; no soot in the room
  • Level 1 visual inspection included with every standard sweep
  • Before and after photographs of the flue interior
  • Blockage removal — nests, leaves, debris — as part of the service

Chimney inspections (Levels 1, 2 and 3)

45 min – 3 hoursWritten reportReal estate accepted
Book it when: buying or selling a home, after a chimney fire or storm, when changing appliances or fuel, or simply once a year.

An inspection answers one question: is it safe to light a fire in this thing? The three standard levels differ in how far we go to answer it.

Level 1 is the annual baseline. We examine the readily accessible portions of the chimney exterior and interior, the firebox, damper and connector, verify that the flue is clear of obstruction and combustible deposits, and confirm the basic soundness of the structure. It suits a chimney in continuous use with no changes and no symptoms.

Level 2 is the one most people need without knowing it. It includes everything in a Level 1 plus video scanning of the full flue interior, and inspection of accessible attic, crawlspace and basement areas where the chimney passes through. It is the appropriate inspection before a property transfer, after any chimney fire, after an earthquake, hail or wind event, and whenever the appliance or fuel type changes — for example, putting a wood stove insert into an open masonry fireplace.

Level 3 is invasive. It involves removing components, and sometimes masonry, to examine concealed areas where a serious hazard is suspected but cannot be confirmed any other way. We recommend it rarely, and only after a Level 2 has produced evidence that something is wrong behind a wall or chase.

Every inspection ends with a written report: findings, photographs, a clear safety verdict, and recommendations ranked by urgency. Reports are delivered by email, usually the same day, and are formatted so a real estate agent, insurer or attorney can read them without a translator.

LevelWhat it coversTypically required for
Level 1Accessible exterior and interior, firebox, damper, basic flue clearanceAnnual maintenance with no changes or symptoms
Level 2All of Level 1 plus full video flue scan, attic, crawlspace and basement runsProperty sale, chimney fire, storm damage, appliance or fuel change
Level 3All of Level 2 plus removal of components or masonry to reach concealed areasSuspected concealed hazard confirmed only by opening up

Masonry & crown repair

1 day – 1 weekColour-matched mortarWarrantied
Book it when: you see crumbling joints, spalled brick faces, stair-step cracking, a cracked crown, or a stack that looks out of plumb.

Masonry chimneys fail from the top down, and almost always because of water. The concrete crown at the top is the first line of defence — a sloped slab that sheds rain away from the flue and the brick below it. When that crown cracks, water enters the core of the stack, saturates the brick, and then spalls the faces off when temperatures swing. In North Texas the swing that does the damage is usually a sudden January cold front hitting masonry that has been wet for a week.

Tuckpointing is the repair for deteriorated mortar joints. We grind out the failed mortar to a proper depth, then repack with a mix matched to the strength and colour of the original. Matching strength matters as much as colour: modern high-cement mortar packed into a soft old brick chimney will transfer stress into the brick faces and cause more spalling than it prevents.

Brick replacement handles individual units that have spalled, cracked through or sheared. We source brick that matches size, texture and colour as closely as possible, and on older homes we will often pull replacement units from a less visible elevation so the repair does not read as a patch from the street.

Crown repair and replacement is the highest-value repair on this page. Small cracks can be sealed with a flexible crown coating. A crown that has broken up, has no overhang, or was built flush with the brick needs a proper cast-in-place replacement with an expansion joint around the flue tile, a drip edge that throws water clear of the brick, and a slope that actually sheds.

Rebuilds are sometimes the honest answer. When mortar has failed throughout the stack, when the structure is out of plumb, or when previous repairs have been layered over rot, we will quote a partial rebuild above the roofline or a full rebuild from the firebox up. We quote this reluctantly and only with photographic evidence showing why nothing smaller will hold.

Chimney leak repair & waterproofing

Same day diagnosisVapour permeable5–10 year products
Book it when: there is staining on the ceiling near the chimney, damp smell after rain, white bloom on the brick, or rust in the firebox.

Water enters a chimney by exactly five routes, and finding which one is responsible is most of the job. In order of frequency: a cracked or undersized crown; a missing or damaged cap letting rain fall straight down the flue; failed flashing where the stack meets the roof plane; porous, unsealed brick absorbing rain directly; and condensation inside the flue caused by an oversized or uninsulated liner.

We inspect all five before recommending anything, because treating the wrong one is both expensive and useless. Sealing brick on a chimney whose real problem is failed flashing will trap the water rather than stop it.

Once the route is identified, the fix is specific: crown sealing or recasting, a stainless cap sized to the flue, new step and counter flashing properly let into the mortar joint rather than surface-caulked, or a masonry water repellent.

That last point matters more than it sounds. The repellent we use is vapour permeable, meaning it stops liquid water entering while still allowing moisture already inside the masonry to escape. Standard hardware-store sealers form a film that traps moisture behind it, and the brick then spalls from the inside out. A chimney sealed with the wrong product is worse off than one left bare.

  • Full five-point water entry diagnosis with photographs
  • Crown sealing, recasting or full replacement
  • Step and counter flashing repair, correctly embedded
  • Stainless cap fitting to stop direct rainfall
  • Breathable masonry repellent with a multi-year service life

Chimney liners & relining

Usually 1 dayUL-listed stainlessInsulated options
Book it when: tile shards appear in the firebox, a camera scan shows cracked or missing tile, or you are adding a stove or insert.

The liner is the part of the chimney that does the real safety work. It contains the heat and combustion gases, keeps them away from the house framing, and protects the masonry from acidic condensate. A chimney with a compromised liner is a chimney where a fire in the flue can reach structural timber.

Older Dallas homes typically have clay tile liners. Clay is durable but brittle, and it fails in two ways: joints open as the mortar between tiles washes out, and tiles crack from thermal shock — often during a chimney fire the owner never knew happened. Neither failure is visible from the firebox, which is why camera scanning is part of every Level 2 inspection.

Relining with UL-listed stainless steel is the standard repair. We size the liner to the appliance, not to the existing flue — an oversized flue on a modern high-efficiency appliance cools gases too fast, causes condensation and draft problems, and is one of the most common causes of a smoking fireplace after an insert has been installed. Insulation wrap or pour-in insulation is added where clearances, draft performance or code require it.

Smoke chamber parging frequently accompanies relining. The smoke chamber — the sloped transition above the damper — is often built with stepped, unfinished brick that creates turbulence, slows the draft and collects creosote. Parging smooths that surface with refractory mortar, which improves draft and removes a lot of the surface area creosote likes to cling to.

Caps, dampers & chase covers

Same dayStainless & copperEnergy saving
Book it when: rain falls down the flue, animals get in, the damper will not seal, or the chase cover is rusting and pooling water.

The cheapest component on a chimney prevents the most expensive problems. A good stainless or copper cap keeps rain out of the flue, stops birds, squirrels and raccoons nesting inside, and carries a spark arrestor screen that keeps embers off your roof and your neighbour’s. Caps we install are stainless or copper because galvanised caps rust out fast and leave streaks down the brick.

Top-sealing dampers are worth explaining, because most homeowners have never been offered one. A traditional throat damper sits just above the firebox and seals with metal on metal, which means it leaks air continuously even when closed. A top-sealing damper mounts at the top of the flue with a silicone gasket and closes the chimney like a lid, operated by a cable that runs down to the firebox. In a Dallas summer, that difference is measurable on a cooling bill, because an open throat damper is effectively a hole in your ceiling venting conditioned air to the sky.

Chase covers apply to prefabricated chimneys — the ones in wood-framed chases with a metal top rather than a brick crown. The original covers are almost always galvanised and they rust, pool water, and eventually leak straight into the chase where the framing is. Stainless replacement covers with proper cross-breaks and drip edges are a permanent fix.

  • Stainless and copper caps, single-flue and multi-flue
  • Spark arrestor screening to code
  • Top-sealing energy dampers with gasket seal
  • Throat damper repair and replacement
  • Custom-fabricated stainless chase covers

Fireplace & gas log service

1–3 hoursGas & woodCO monitored
Book it when: the pilot will not hold, logs are sooting badly, firebox panels are cracked, or the fireplace smells of gas.

The firebox takes more thermal abuse than any other part of the system. Firebrick panels crack, refractory mortar joints wash out, and cast iron components warp. Cracks wider than the thickness of a coin expose the masonry or steel behind the panel to direct flame, which is a genuine hazard rather than a cosmetic complaint. We repair joints, replace individual firebrick, and reface entire fireboxes where the damage is widespread.

On gas systems we service the burner and pilot assembly, clean and correctly arrange the log set — misplaced logs are the usual cause of heavy sooting and a yellow, dirty flame — test the safety pilot and thermocouple, check for leaks at the connections, and verify the damper stop that prevents the flue from ever being fully closed on a gas appliance. Carbon monoxide readings are taken and recorded.

We also handle the parts that make a fireplace pleasant to live with: glass doors, mesh screens, grates, ash dumps and hearth extensions. If you are converting from wood to gas or gas to wood, that is a Level 2 inspection plus, in most cases, a liner resize, and we will walk you through the full scope before you commit to it.

Dryer vent cleaning

45–90 minAnnualAirflow tested
Book it when: clothes take two cycles to dry, the laundry room gets hot, or it has been more than a year.

It is not a chimney, but it is the same physics and the same risk: a duct that carries hot air out of a house, gradually restricted by flammable material. Lint accumulation in dryer ducts causes thousands of house fires a year, and the warning signs are so mundane that almost everyone ignores them.

Long duct runs are the problem in most newer Dallas homes, where laundry rooms are placed centrally and the duct travels twenty or thirty feet with several elbows before reaching an exterior wall. Every elbow catches lint. Flexible foil or vinyl ducting — still common and still sold — catches far more, and should be replaced with rigid metal.

We clean the entire run with rotating brushes and vacuum extraction, clear the exterior hood and confirm the damper flap opens freely, check the transition hose behind the appliance, and test airflow at the end so you have a number rather than an assurance.

Animal removal & blockage clearing

EmergencyHumane24/7
Book it when: you hear scratching, chirping or fluttering, or smoke suddenly backs up in a chimney that always drafted fine.

An uncapped flue is an ideal nesting site: warm, sheltered, vertical and undisturbed. In Dallas we most often find birds — chimney swifts in particular — along with squirrels, raccoons and the occasional opossum. A nest is also a solid plug of dry twigs sitting directly above a fire, which is both a blockage and a fuel load.

We remove nests and debris, clear the flue completely, and cap the chimney afterwards so it does not happen again. Where protected species or active nesting are involved we coordinate with licensed wildlife specialists rather than handling it ourselves, because timing and legality both matter.

This is one of the most common calls we take outside business hours, and one of the reasons the phone line is staffed at night.


Seasonal guidance

What to do, and when, in a North Texas year

Late summer, August and September. The best time of year to book. Demand is low, scheduling is flexible, and any repair discovered has weeks of dry weather to be completed before you need the fireplace. Sweep, inspect, and address crown or cap issues now.

Autumn, October and November. Peak season and the hardest time to get an appointment quickly. If you have not been inspected, do it before the first cold front rather than after it. Check that the damper opens and closes fully and that the cap is still in place after summer storms.

Winter, December through February. Burning season. Use seasoned hardwood only, keep fires hot rather than smouldering, and never close the damper down to slow a fire — that is the fastest way to manufacture creosote. Call immediately if you smell tar, see smoke entering the room, or hear a roaring sound in the flue.

Spring, March through May. Storm season in North Texas. Hail damages crowns, caps and chase covers, and high winds take caps off entirely. After any significant storm, look up at the chimney from the yard. If something has changed shape, book an inspection. This is also the right time for waterproofing, before the summer heat bakes moisture deeper into the brick.

Any time. Smoke in the room, a tar smell, staining near the chimney breast, animals audible in the flue, or a roaring sound during a fire all warrant a call the same day regardless of season.

Not sure which service you need?

Describe what you are seeing and we will tell you on the phone. Most of the time we can narrow it down before a truck leaves the shop.

Call (469) 991-3290

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Talk to a chimney technician right now

The fastest way to get an answer is the phone, and it is answered at every hour of every day. If your question can wait, the form below reaches the same team.

Evercrest Chimney

Where to find us

Emergencies we take at any hour

  • An active or suspected chimney fire — call 911 first, then call us
  • Smoke filling a room and refusing to draft
  • Storm, hail or wind damage to a stack, cap or chase cover
  • Animals trapped or nesting inside a flue
  • A gas fireplace that smells of gas — leave the house and call your gas utility first
  • Water pouring in around a chimney during heavy rain

For anything else — booking a sweep, asking about pricing, arranging an inspection report for a closing — the form does the job and we reply the same business day.

Request a visit or a quote

Fill this in and your email client will open with the message ready to send. Or skip it entirely and call — that is genuinely faster.

We reply to form submissions the same business day. For anything urgent, call +1 (469) 991-3290 — a technician answers at any hour.

Before you call

Four things that make the call faster

The fuel

Wood-burning masonry, prefabricated metal, gas logs, or an insert or stove. This determines almost everything about the visit.

The last service date

Roughly when the chimney was last swept or inspected, and by whom if you remember. A rough guess is fine.

The symptom

Smell, smoke, stain, sound or sight — and when it started. Describing it plainly is more useful than naming a suspected cause.

The access

Roof pitch, number of storeys, gates, dogs and parking. It tells us what equipment to load before leaving.

Scheduling questions

What to expect after you get in touch

How quickly can somebody come out?

Emergencies are dispatched immediately, day or night. Routine sweeps and inspections are usually available within a few days for most of the year. In October and November — our busiest weeks — expect a longer wait, which is the main argument for booking in late summer.

Do I need to be home for the appointment?

For interior work, yes — we need access to the firebox and we want you present when findings are explained. For exterior-only work such as cap fitting or crown sealing, we can often proceed without you, provided there is safe access to the roof and a gate is unlocked.

How should I prepare the room?

Do not burn a fire for at least 24 hours before the visit so the flue is cold. Clear about six feet of space in front of the hearth, move fragile items off the mantel, and shut pets in another room — the vacuum equipment is loud and the front door will be opening repeatedly.

What forms of payment do you take?

Major credit and debit cards, bank transfer, and cheque for commercial and property management accounts. Payment is due on completion for standard service; larger masonry projects are structured with a deposit and a balance on completion, set out in the written quote.

Do you work with landlords, realtors and property managers?

Regularly. We handle multi-unit portfolios, pre-listing inspections on tight deadlines, and scheduled annual maintenance across multiple addresses with consolidated reporting and invoicing. Ask for the commercial scheduling line when you call.

Can I get the inspection report in writing for my insurer?

Yes, and it is standard rather than an extra. Every inspection produces a written report with dated photographs, a safety verdict and ranked recommendations, delivered by email. Insurers, title companies and attorneys accept them without difficulty.

Still smelling smoke? Call now.

4519 San Jacinto St, Dallas, TX 75204 — open 24 hours, seven days a week, including holidays.

Call (469) 991-3290